Planning
and Design . . .
The key to a successful project can usually be found in thorough and knowledgeable
planning. We can assist with all phases of planning and systems design from
needs analysis and capacity planning to specifying solutions and managing
installation and training. Let us help you plan and design your next LAN
or systems project.
Purchasing and Sales . . .
While IDS can sell systems from major manufacturers, we frequently refer
clients to other vendors such as Dell for the purchase of workstations and
files servers because of the high value and extremely competitive pricing.
However, we are happy to provide all other networking equipment, printers,
other peripherals and software at a competitive price for any project. We
always provide equipment from first-tier vendors who will stand by their
products after the purchase. We also work with clients concerning cost-effective
workstation upgrades when a new machine is not warranted or is cost-prohibitive.
Installation . . .
Our experience includes the installation of a wide range of hardware and
software for LAN's both large and small. We provide installation support
including LAN cabling, installation and configuration of both file servers
and computer workstations, installation and/or upgrade of software, and
installation of hardware upgrade components.
Configuration . . .
Once the hardware and software for a system solution has been purchased,
the work is far from finished. Most hardware and software needs to be properly
configured in order to operate efficiently and reliably. We can also work
with any vertical market vendors to provide successful integration into other
systems.
Systems Support . . .
Having problems with your PC's, servers, LAN, or other system components?
We can help. Typically we are able to be on site at your location in 4 hours
or less for critical situations. Many times we are able to help you get your
systems back up and running over the phone. Where necessary we can loan equipment,
including file servers, to get a client back to doing business while hardware
problems are resolved. Let IDS be your helpdesk.
Database Development . . .
We can help our clients develop innovative business solutions using a
wide range of database products. These solutions can be targeted for any
purpose, market, research need, or business. We can help make sense out of
client's data and put that data to work.
Our Fees . . .
All jobs are fee-for-service on an hourly basis unless otherwise negotiated
in advance.
- NO service contracts required -- fee-for-service billing
only
- Telephone support is usually free unless
a call exceeds 15 minutes
- We require a one hour minimum when on-site
- All services are billed in ¼ hour increments
after the first hour
- Clients outside the Columbus metropolitan
area will only be billed for one-way travel
- Products purchased through IDS are always
priced competitively
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